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| Advance Praise for Who's Your Gladys? |
"This book is destined to be a customer service classic. Marilyn Suttle and Lori Jo Vest share proven ways to attract happy customers and skillfully manage even the most challenging ones. Through inspiring, true stories, they reveal what successful companies know about creating strong emotional connections with customers. After reading Who's Your Gladys?, you will be able to immediately apply what you learn and measure your success so your business can thrive in any economy. If you buy just one book on customer service this year, make it this one. It will change the way you think about customers." — Jack Canfield, co-author of the Chicken Soup for the Soul® series
Every customer service provider has at least one Gladys. She’s the picky customer who knows what she wants and she wants it now. She’s bold and bossy and extremely particular. And she’s got a lot of friends coming soon to a business near you. A recent study out of the U.K. has revealed the emergence of the “hypersensitive customer.” With sales figures down dramatically in just about every industry worldwide, consumer spending habits have been drastically affected by economic uncertainty. Worldwide, customers are becoming increasingly choosy about what companies they patronize.
74% of respondents in the study said they wouldn’t purchase products and would leave the store if they encountered what they deemed to be poor service.
There’s no better time to read “Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan.” This book reveals easy-to-implement customer service practices that can turn any Gladys into a lifelong happy customer. Based on case studies from ten companies in a variety of industries, “Who’s Your Gladys?” is a must-read for companies that want to succeed in any economy. |
| BUY THE BOOK NOW AND GET 40+ ELECTRONIC BONUS GIVES - COVERING CUSTOMER SERVICE, SALES, MARKETING AND PROFESSIONAL DEVELOPMENT -
FROM SOME OF TODAY’S MOST PROMINENT AUTHORS AND COACHES! |
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| STEP 1 - Purchase "Who's Your Gladys?" |
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| “Thank Goodness for Gladys! In today’s customer-service-deprived world, here is a proven set of easy-to-follow ideas guaranteed to help improve your organization. This eye-opening book is sure to be on every business’s recommended reading list for years to come!”-Rick Jakle, Chairman, Sherman Health Systems, founding director of First Community Bank, Elgin |
| STEP 2 - Get Your FREE Gift Package! |
Enter in your name, email and order receipt number to receive your FREE Gift Package containing Bonus Gifts from Top Authors and Thought Leaders!
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| SCROLL DOWN TO SEE ALL OF THE FABULOUS BONUS GIFTS YOU CAN RECEIVE! |
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Jack Canfield
1-Hour Introductory Audio Class with Best-Selling Author, Jack Canfield Plus - Your 30-day journey from where you are to where you want to be You know Jack Canfield… he’s the founder and co-creator of the billion-dollar book brand Chicken Soup for the Soul.
What you may not know is that Jack has spent the last 30 years showing millions of people how to up-level everything they do, and is one of the world's leading success experts. In fact, his latest book, The Success Principles, is already a best-seller and is quickly becoming the NEW self-improvement standard.
In this FREE 1-hour audio class, Jack will teach you clear and understandable ways to create more success in every area of your life!
If you're ready to jump-start your life, make more money, and have more fun and joy in all that you do, listen to your FREE introductory audio class now. |
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Marci Shimoff
Happiness Action Plan Marci Shimoff, author of the best-selling book, Happy for No Reason, 7 Steps To Happiness From The Inside Out, talks with Paul R. Scheele, renowned speaker and author on human potential and learning. Together they explore Marci's strategies for happiness and show you how to easily begin using these in your own life. You can quickly and easily raise your level of happiness to become more fulfilled, relaxed, and peaceful. |
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Roxanne Emmerich
Free Bonus Download from Thank God It's Monday!
Roxanne Emmerich is one of today’s most in-demand transformation agents. Her new book Thank God It's Monday! is a New York Times, Wall Street Journal and #1 Amazon bestseller about loving what you’re doing and creating massive results. Read it today to transform your career from “ho-hum” to “bring-it-on!” Sign up for the free 60-second audio with teammates each Monday to clean up the craziness in your workplace and focus on getting massive results. |
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JoAnna Brandi
Winning at Customer Retention - 101 Ways to Keep 'em Happy, Keep 'em Loyal and Keep 'em Coming Back
JoAnna Brandi has been in the customer retention and loyalty business for almost 20 years. She is the author of two books on loyalty and one on positive thinking. She is the Publisher of the Customer Care Coach (R) a leadership training program for companies looking to transform their customer service into Exquisite Customer Care. In her career as a motivator and consultant, JoAnna has influenced over ten thousand people to "Dare to CARE" and create more authentic relationships ~ with energy and enthusiasm.
As an "Authentic Happiness Coach" JoAnna now brings the practices of Positive Psychology to the workplace with her Positive Leadership and Positivity Programs. They join her popular "Beyond Satisfaction" programs in bringing more E-Motion to companies that want to create more positive customer experiences. |
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Daniel Gutierrez
Into Greatness: Success Is Up to You - Chapters 1-3
In his book Stepping Into Greatness: Success Is Up to You his methods of success and real-life stories remind you of your own aspirations. Mr. Gutierrez believes that the best way he can serve is to help his listeners follow their passions and become wealthy. "There is no power in our country without economic power. When you have economic power then you have the ability to create change from a different level."
His psyche and techniques have inspired individuals all over the world to commit to their dreams. His view is that we are bound to get results no matter what we do, so why not focus on getting better results? Mr. Gutierrez's belief that there is greatness in each of us comes from the heart. |
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Scott Schilling
Chapter 1 of Talking With Giants!
Free Instant Income Planner
This is the first chapter of Talking WIth Giants! It is an interview with Mr. Jack Canfield, Author of the SUccess Principles and Co-Creator of the Chicken Soup for the Soul Series
Every business owner has a trick or two up their sleeve for generating quick cash in their business.
What if I told you that the secret income-generation advisor behind many of the world's best-known celebrity entrepreneurs has just assembled a private archive of detailed strategies, sample ads, proven scripts, step-by-step calendars, negotiating techniques and more...
All designed to put cash in your bank account in just hours...days... or weeks! |
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Marcia Martin
Creating a Powerful Future
In this concise, thought-provoking, always entertaining (and sometimes risqué!) MP3 audio program Marcia will introduce you to a number of empowering concepts and give you a deep level of understanding and knowledge to create the future you desire.
Marcia Martin has been a teacher, coach, and trainer in personal growth for over 30 years.
She was one of the original pioneers of the Human Potential Movement, and was an original staff member and the Vice President of est (now known as Landmark Education).
Marcia is a Founding Member of the Transformational Leadership Council, an association of renowned transformational thought leaders founded by Jack Canfield, where she was the Managing Director and Vice President for its first four years, and now serves as Board Member Emeritus.
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Arupa Tesolin
Audios to Unleash Intuition & Creative Power (value $49.00)
Unleash Your Intuition Smarts – Arupa is the author of the popular book Ting! – A Surprising Way to Listen to Intuition & Do Business Better and a leading speaker on Intuition Ecology, Grassroots Innovation & Creative Capital and business consultant helping organizations develop the next cycle of economic and social growth. She owns the learning company Intuita, which provides Ting! & Spark Innovation Training. Learn why empowering your intuition enables you to command your true creative potential!
Spark Your Power to Create – based on her new book Spark – Raise Your Mind to the Power of Infinity & Create Anything. Learn more about the secret science of creating and
how to become an irresistible force, magnetizing what you want in life so it comes rushing to you like bees to a flower. |
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Len Schwartz
The 7 Musts of Marketing For Building A Million Dollar Business
This audio will take you step-by-step through the 7 musts of marketing for building a million dollar practice/business.
Most business owners/doctors/professionals embrace the yo-yo method of building their practice. That is, they only market when they want to grow...and then stop marketing once they get there - hence the yo-yo ups and downs of business.
If you listen to this audio, you will have a proven blueprint to follow - a strategic marketing plan that will inevitably help you build a million dollar practice.
Enjoy!
Entrepreneur, speaker, author and master marketing consultant, Dr. Len Schwartz has impacted thousands of doctors, professionals and
business owners in more than 20 countries.
Over the last 10+ years it is estimated that he helped generate more than 100 million dollars of new business for his clients, over 40 million of that was in 2009 alone! |
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Ludi-Q’s
The Customer Service Deck from Quiddity
“Will you pay me to disappoint our customers?” “May I misrepresent our products?” Unspoken ludicrous questions like these are behind rotten customer service. Ludi-Q’s reveal them in seconds to even your most disengaged and ambivalent employees. Re-train. Re-sensitize. Change their questions. Delight your Gladys. Get your free Ludi-Q’s mini-kit now.
Quiddity creates shortcuts to clarity that get you there faster. |
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Anisa Aven
The Vibration Elevation Formulas
No matter how many books you've read on personal growth;
No matter how many audios you've listened to on achieving your dreams;
No matter how many courses, teachers, coaches, gurus and psychics you've paid to help you realize your goals;
If you aren’t using the ©Vibration Elevation Formulas then you're taking the long road to personal and professional fulfillment.
Apply this 6-minute formula to instantly shift your level of consciousness, stop self-sabotage and empower your magnetic attraction. |
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Kevin Boyle
8 Part Home Study Course (value of $129)
Would you like to learn how top sales producers get their foot in the door and book so many appointments?
Expert Sales Coach/Trainer and Speaker Kevin Boyle, Author of "The Secrets to Sales Mastery" shares with you real world, practical sales skills and prospecting strategies on how to book more appointments and dramatically improve your sales results in this 8 part home study course! (value of $129.00) |
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Chip R. Bell and John R. Patterson
Take Their Breath Away: How Imaginative Service Creates Devoted Customers
Value-added is way overrated and also super expensive today. No more upgrades to first class for frequent flyers; airlines need to sell that seat in first! With margins tighter than Dick’s hat band, the restaurants are searching for more economic ways to say thanks than the free dessert. But, value-unique offers far more cost-effective, simple ways to build amaze customers—like the car dealership that programmed in customers’ radio stations from their trade-in and then just let them discover it! Imaginative service is making customers feel a lot like they do when they see a great magic trick—a sense of awe and surprise even if the audience knows they did not just witness a miracle! |
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Richard S. Gallagher
A Free Downloadable Communications Skills Library
A free downloadable communications skills library, including three full-length books and free samples from Rich Gallagher's bestsellers What to Say to a Porcupine and How to Tell Anyone Anything. |
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Shawne Duperon
How to Be a Media Magnet
John Assaraf of The Secret fame and Five-Time EMMY® winner Shawne Duperon show you how to grow your business and attract thousands of dollars in free publicity. You'll discover how to use the law of attraction when working with media, profoundly lowering marketing costs while increasing traffic to your store and online presence. |
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Diane Legro
CD Fearless Speaking Anytime, Anyplace
An international favorite CD of Top Speaking Expert Dianne Legro this CD Will help you to start speaking fearlessly wherever and whenever you need to! |
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Sheevaun Moran
Overcome the 7 Energys that Zap Your Life
Learn to release the primary energy zappers of your life in this eBook. Energetic Solutions has taught over 7,000 individuals sharing powerful ancient energy healing techniques. Rid your life of poverty consciousness, depression, negative psychic energies etc.
Sheevaun Moran is a highly regarded speaker, spiritual teacher and entrepreneur. As an expert in the field of subtle energy and its application in life to our minds, bodies, emotions, relationships, and finances, she empowers people to achieve and succeed with the proper use of energetic consciousness. |
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Randy Dean
100-Page Bonus E-book and Four Podcasts! ($79 value)
Randy Dean, Amazon bestselling author of Taming the E-mail Beast, is providing a valuable combo bonus: a 100-page e-book filled with Randy's best time management/technology tips – AND four BONUS podcasts – each interviews of Randy by popular technology personalities and experts – including a 60-MINUTE TAMING E-MAIL AUDIO PODCAST. |
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Barbara Glanz
A Choice In Every Interaction
A Choice In Every Interaction, a white paper by Barbara Glanz, CSP, who works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. She is the author of The Simple Truths of Service As Inspired By Johnny the Bagger; ; CARE Packages for Your Customers—An Idea a Week to Enhance Customer Service; The Simple Truths of Appreciation – How Each of Us Can Choose to Make a Difference; Balancing Acts; Handle with CARE—Motivating and Retaining Employees; CARE Packages for the Workplace--Dozens of Little Things You Can Do to Regenerate Spirit at Work; CARE Packages for the Home and What Can I Do? Ideas to Help Those Who Have Experienced Loss. |
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ClearVision Optical
When Things Go Wrong: How to Treat Your Gladys
This is a step by step guide on how to talk with your most difficult customer – your Gladys. Excellent customer is not an accident. Your organization can adopt a system which is a back-up when the customer experience does not go as planned. Our ten step process offers proven deliverables. Additionally, we have enclosed a training document for your organization to use as a tool to train on that experience of dealing with a difficult customer. Rather than offering templates or forms we believe that training, discussion, and creating your unique follow-up procedures is the most important step in creating a system to accommodate your most difficult Gladys when things go wrong.
ClearVision Optical is a leader in the eyewear industry, with an extensive portfolio of distinctive brand names. A privately held company, ClearVision currently designs and markets optical quality frames and sunglasses for BCBGMAXAZRIA, Cole Haan, Ellen Tracy, IZOD, Ocean Pacific, Fisher-Price® and Jessica McClintock, as well as several other well known house brands. ClearVision’s collections are distributed throughout the United States and throughout 20 countries internationally. To learn more about ClearVision Optical, visit www.cvoptical.com |
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Brian Lee
Keep Your Nurses for Life - downloadable book
Keep Your Nurses & HealthCare Professionals for Life is for every decision-maker in a position to impact policy and practices towards staff retention and recruitment. |
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Dr. Joe Rubino
7 Steps to Soaring Self Esteem Audio and Success Club Membership 7 Steps to Soaring Self-Esteem is the insightful, eye-opening audio program based on the internationally best-selling book, “The Self-Esteem Book: The Ultimate Guide to Boost the Most Underrated Ingredient for Success and Happiness.”
Learn the reasons why this program has been the primary guide for thousands to totally improve their lives by elevating their self-esteem. Healthy Self-Esteem is the #1 factor for all successes in life! Get this Complimentary MP3 Audio Program Now and You will Find Out the secrets to healing your past, stopping the downward spiral of self-sabotage, and the step by step process of creating extreme self-esteem.
PLUS – You’ll receive a 1 Year Subscription to The Success Achievers Club – filled with wisdom, insightful articles, tips, free and discounted offers for those interested in possessing Extreme Self-Esteem and maximizing their happiness, success, wealth, and personal effectiveness. |
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Peggy McColl
Free Audio Download from the Power Emotions Program Power Emotions by New York Times Best-Selling Author Peggy McColl Free audio download This downloadable audio is taken from the Power Emotions Program and includes the most powerful strategies to turn your dreams into reality. In this segment you will be exposed to a true formula for success. |
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Ruby Newell-Legner
1. Replay of Ruby's Webinar - "Seven Reasons Your Customer Service Ratings Aren't Perfect"
2. $400 off Ruby's Customer Service DVD Training System
Do you have a strategy for improving your customer satisfaction ratings? We all know that satisfied customers translate into more profitable businesses but how do we become one of those organizations that truly put the customer first? In this pre-recorded webinar, Ruby will share the mistakes she sees everyday and of course she will share strategic steps for avoiding those missteps.
Customer Satisfaction Expert Ruby Newell-Legner, provides hands-on training to create a more customer focused work environment where everyone can excel on the job. Whether focusing on internal or external customer service, Ruby works with organizations to build better relationships: from front-line employees to customers, between co-workers and their peers, and from managers to the employees they supervise. |
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JoAnn Gibson
E-Booklet: The ABC's of Customer Service - 26 words you can count on to inspire the best service possible.
Customer Care Expert JoAnn Gibson knows that customers matter more than anything. What are you doing for them beyond supplying valuable products and services? The answer should be: providing an experience that brings them back again and again, and that they tell others about. |
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Elinor Stutz
Sales 101: How to relieve sales stress
Twelve pages offer tips and descriptions of how to approach your business, your prospects and clients, and increase your revenue streams. The strategies are based upon building relationships, easy to implement, and 100% guaranteed to be field-tested.
As CEO of Smooth Sale, LLC and Author, Elinor has through speaking, training, and private coaching, motivated and inspired audiences to their own success.
Men and Women alike exclaim her system is natural and easy to implement, and most importantly, greatly increased their revenue stream! She is viewed as an insightful business growth strategist. |
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Cathy Holloway Hill
E-Book entitled: "Self-Talk Your Way to a Motivated, Rejuvenated, and Elevated Life!" As an EmpowerMentor and Certified Life Coach, Cathy Holloway Hill is passionately committed to unleashing your brilliance by offering technology consulting, career & life coaching, seminars, workshops, motivational, and keynote presentations to design the life you desire. With over 20 years of experience in technology, business, management, career/life coaching, mentoring, and leadership, Cathy brings a passion to her work that is uniquely hers. |
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Tiffanie Z. Lyon
Audio Workshop: "Networking Made Easy: 10 Tips to Make Networking Less Painful and More Productive"
Listen to this audio on your computer or MP3 device during your lunch break or in the comfort of your home— especially as you prepare for your next networking event. A big part of selling is regularly and consistently adding qualified prospects into your sales "funnel". Although on-line social media is the rage and it certainly has merit, there tremendous value in meeting people face-to-face to build relationships and new sales opportunities. This informative audio workshop gives you step-by-step tips for before, during and after the networking event to ensure you are a success! Follow these steps and you will be more effective and actually enjoy the networking opportunity. |
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Robert MacPhee
One Hour Audio Overview of the “Manifesting for Non-Gurus” Approach Workbook and Sample Journal Pages
This one hour audio and the workbook that accompanies it give a concise overview of a simple five step approach anyone can use to quickly, easily and effortlessly create more of the results they really want. Also provided are the necessary tools for listeners to try the approach for themselves. |
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Rick Frishman
My Million Dollar Rolodex 100 pages long ($200 value- thousands of contacts)
Coupon for $200 off of author101university (Oct 30-31 Mark Victor Hansen is host)
Rick is a sought after lecturer on publishing and public relations and is a member of PRSA and the National Speakers Association. Rick is the co-author of Guerrilla Marketing For Writers: 100 Weapons for Selling Your Work with Jay Conrad Levinson and literary agent Michael Larsen (Writers Digest Books), as well as co-author of Guerrilla Publicity: Hundreds of Sure-Fire Tactics to Get Maximum Sales for Minimum Dollars. |
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Anthony Quinones
Keys to Detecting Seminar Scams
This report outlines keys to watch for at seminars. Free or low-cost seminars are great places for unsuspecting customers to be ripped off. These keys will help you to avoid them.
ANTHONY QUIÑONES is a midlife transition coach, an inspirational speaker, an author and a radio host. He is the CEO of Q Ball Media. He is the author of two books, BRAND IT ... And Make It So!: 30 Keys To Turn Your Idea Into A Powerful Brand and Repackaging Is Everything: Secrets To Delivering Money-Making Content. |
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Michelle Prince
Living a Life of Purpose MP3
“If you don’t really know where you want to go, it makes no difference which road you take.”
How many of us are walking down roads that are leading nowhere? How many of us have a feeling that our lives could be happier and more prosperous but our current circumstances are holding us back and making it impossible for us to succeed?
In Michelle Prince’s MP3, “Living a Life of Purpose”, she provides insightful guidelines to start living the life of your dreams. |
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Lisa Mininni
Drive Time: Time to Think
As we drive through life, we don’t take enough Think Time, to reassess where we are in life and where we are going. We get on that treadmill bombarding ourselves with activities without determining if those activities are in alignment with who we are and creating a life we want to live.
Join exciting new author, Lisa Mininni, as she guides you through your Think Time in Drive Time: Time To Think. With this mp3 audio file, you’ll receive five short segments to help you move ahead and focus your day. The Trip Tip of the Day opens you to new ideas so that you can integrate those ideas and insights into your life.
Enjoy Drive Time: Time to Think. |
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Peggy Wynne-Borgman
Free E Book: "Selvice: Seven Steps to Abundant Sales and Stellar Customer Service"
A companion guide to the customer service employee training DVD, "Selvice," this e book explains the seven essential steps to creating customers for life, and optimizing revenue from customer relationships. While it was created for the spa, salon and personal services industry, its lessons are universal and can be applied to virtually any business model. |
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Laurie Brown
Keep Them from Snoring in The Back Row! In this recorded teleseminar, you'll learn a simple yet powerful formula for an effective presentation, how to relax, connect with your audience and keep them engaged with you and your message. Laurie will provide you with techniques that she teaches to her clients around the world. |
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Gina Mollicone-Long
Full Electronic Version of best-selling book, The Secret of Successful Failing One of the most notable qualities shared by great leaders is the ability to learn and benefit from failure and setback. The difference between good and great is the discipline of regarding failure as useful feedback and leveraging the lessons learned to create a new successful outcome. Leaders use failure as a springboard to success.
The Secret of Successful Failing shows why failure is a good thing and how you can leverage it. It provides workable ways of reframing how you look at failure so you can use the inherent lessons in support of yourself and your dreams. It delivers a wealth of practical techniques for turning yourself around so you can confidently move toward your objectives.
"Finally! A book that reframes failure as a powerful tool that can actually be used to get what you want. This is a must-read.!"
-Mark Victor Hansen, Co-creator of the #1 NY Times
Best-selling series Chicken Soup for the Soul |
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Laura Posey
Super Bonuses Site (11 FREE Choices!)
At Dancing Elephants, we believe that you should always be giving back to your loyal clients and this website is a place we can do that. That's why we created this site full of free sales tools, ideas and information.
We'll keep adding cool stuff as we come up with it. If you have any suggestions for things you'd like to see, please feel free to let us know! Just leave a comment below and we'll do our best to get it to you.
Now, take a look at our bonus site in the green section and see what goodies you can get - FREE! |
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Minesh Baxi
Free Stop Hiring Losers Package
Stop Hiring Losers Package includes:
a. Stop Hiring Losers Ebook
b. Audio Recording of Stop Hiring Losers Seminar
c. First 25 people DISC Report (value $100)
Minesh Baxi is Co-Author and Publisher of Stop Hiring Losers, Network Your Way To $100,000 And Beyond and 30 Day Total Business Makeover |
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Alex Ong
Must know: The GOODs or BADs of the 14 Common Foods/Ingredients!
Know A Little More And Live Better... If possible, read your food ingredients whether you like it or not - start with the so-called "OK-TO-EAT" foods in your kitchen, pantries, and refrigerator. Often times, when we are not feeling well, we will have the tendency to look only for the cures; and have forgotten that we also have the freedom to find out the causes. Knowing the 14 Common Foods that you eat could help enhance your health! |
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Lenora Boyle
MP3 Audio File: "The Happiness Zone: How to Get There, Live There, Flourish There."
The mp3 audio link of Lenora Boyle's CD is entitled, "The Happiness Zone: How to Get There, Live There and Flourish There--Top 10 Ways to Be Happy." $12.95 value. Also, receive her monthly Change Limiting Beliefs Newsletter filled with inspiration about dissolving the source of unhappiness--your core limiting beliefs. |
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Paula Pagano
Eight Success Exercises
Paula Pagano, 30 year Top Real Estate Broker and Sales Trainer/Coach of ClientConnect offers 8 Success Exercises for salespeople to keep them motivated from her recent best selling book, "Secrets of a Top Salesperson - How Emotions Make or Break the Sale". $99.00. |
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Barry Maher
Filling the Glass: The Book The Skeptic's Guide to Positive Thinking in Business - Chapter One: To Build a Better Buzzword Filling the Glass by Barry Maher was honored as "[One of] The Seven Essential Popular Business Books" by Today's Librarian magazine. Translated around the world, it's extraordinarily readable and entertaining, yet so rich in content it's recommended reading at places like Columbia Business School.
Author Barry Maher speaks, writes and consults on leadership, management, communications and sales. An amazingly motivational keynote speaker and workshop leader. |
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Holly Steil
Holly's Little Red Book of Quotes A great book to keep at your desk for the moments when you need a little inspiration. The book is re-created from the actual journal that Holly used to record amusing and poignant observations from her time as a concierge. |
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Teresa de Grosbois
FREE 6 Week Empowering Communication Program – for powerful communication under conflict and stress ($127 Value) Improve your skills for communications in under high stress situations or in conflict. International author, speaker and empowerment expert Teresa de Grosbois has designed these daily practices, sent through email, to help you understand and build your skills. |
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Elizabeth Fayt
The Universal Law of Abundance (Disc 1)
Elisabeth Fayt will guide you through a journey of awareness to discover your own road map to Abundance. You will learn how to create at will, what you need: materially, emotionally and spiritually through the intricate law of Giving & Receiving for Abundance.
Elisabeth Fayt has invested close to two decades studying with the Masters of India and global business leaders. A voracious teacher of the Laws of the Universe, she translates the "wisdom of the ages" into powerful workshops on the Law of Attraction and has inspired thousands in person and on radio. |
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Mary Jane Mapes
37 Guidelines to Connect, Communicate, and Cultivate Rewarding Relationships
In this simple, yet powerful, easy to read booklet, Mary Jane Mapes will share with you 37 guidelines to creating Irresistible Influential™. You will discover how to communicate in ways that lead to deeper connections. You will uncover the secrets to eliminating loneliness and achieving greater personal fulfillment at home and at work. So make a commitment to communicate, and experience the joy that accompanies open, authentic communication. |
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Cliff Suttle
Choose To Win, eBook
Choose to Win, Lighting the Fire Inside. By Cliff Suttle.
"Since reading your book, I do something new to better my life every single day." - Depesh Depra
Are you living up to your potential? Would you like to? This is a quick read that will get you back on track, focused and reapplied to the goals you want to acheive in your personal and professional life.
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Geri Markel
Defeating the 8 Demons of Distraction: Proven Strategies to Increase Productivity and Decrease Stress
This book by author Geraldine Markel, Ph.D. describes forces--labeled /demons/--that interrupt the flow of attention and psychic energy. Readers discover the insidious nature of distractions such as technology, others, an unruly mind, and five others and find practical strategies to improve work/life effectiveness. |
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Carol Roth
From the CCA to Firing Your Customers: Five Customer Strategies to Grow Your Sales and Profits
Customers are your company’s greatest asset, but are you really customer focused? Do you have a CCA (Chief Customer Advocate)? Have you thought about firing underperforming customers? Carol Roth details five new-school customer strategies that you can implement right now to grow your sales and profits.
Carol Roth has worked with hundreds of companies, ranging from solopreneurs to Fortune 500 businesses, on all aspects of business and financial strategy. She has helped her clients raise billions of dollars of capital, complete hundreds of millions of dollars in mergers and acquisitions, create direct dialogues with customers and more. |
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Ruth Kline
Great tips on saving time...you don't have time not to listen!
How would you like to save one hour a day? Yes, you read that correctly. Ruth Klein, author of six books, national speaker, branding and productivity consultant, gives you great tips on saving time...you don't have time not to listen.
Ruth Klein, M.S. in Clinical Psychology, is an author of six books, consultant;/coach and speaker. She has appeared on CNBC and her advice has been published in O: The Oprah Magazine, Wall Street Journal, Washington Post online, Los Angeles Times, Prevention, Chicago Tribune and many others. She is a featured coach on AOL, where she reaches more than 100,000 AOL users. |
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Jana Stanfield
Jana Stanfield "Live at Carnegie Hall" CD
Jana Stanfield "Live at Carnegie Hall" gives you a first row experience of the heartwarming humor and the thrilling vocals that accompany her multi-platinum award winning compositions. You'll enjoy this intimate acoustic performance that captures, for the first time on CD, the clever quips and meaningful stories that Jana weaves into the tapestry of her unforgettable music.
You know Jana Stanfield as "the Queen of Heavy MENtal," writing and recording songs best described as "psychotherapy you can dance to." A multi-platinum songwriter who has sold nearly a quarter of a million CDs worldwide, Jana Stanfield is also a humorous inspirational speaker, as you'll hear on the amazing recording, "Jana Stanfield Live at Carnegie Hall."
"I am a big fan of Marilyn Suttle's work, and this is a great book filled with helpful examples and easy solutions to help everyone run a happier and more successful business." |
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Judy Nelson
Leading the Way to Success E-Book
"Leading the Way to Success" features Judy Nelson along with best-selling authors Dr. Warren Bennis, Jack Canfield, and James Kouzes, joined by other well known authors and speakers, each offering time-tested strategies for success in frank and intimate interviews.
Coach Judy Nelson is a certified executive coach and leadership trainer. She helps exceptional executives become exceptional leaders. Judy’s skills in assessing, listening, giving honest feedback and holding people accountable help them to achieve their goals. Masters and law degrees plus 30 years as a coaching CEO give her unique insights. |
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Heshie Segal
1. “How To Turn Business Cards Into Business” Teleseminar |
Wed. Oct. 14, at 9:00PM EDT.
2. Profit Blueprint Bootcamp
Join Heshie Segal as she gives you the “in” on “How To Turn Business Cards Into Business” on Oct. 14, at 8:00PM EDT. Heshie’s prowess at creating business and helping others do the same is based on some easy-to-acquire skills focused on what to do with that all-important business card. Use it or lose it; it’s all in the follow up.
In addition: For the first SIX people who purchase Who's Your Gladys? you can receive free tickets to Profit Blueprint Bootcamp, September 25-27, 2009 in Nashville, TN, where you will have plenty of opportunities to have other marketers give you personal suggestions on offers, headlines, promotions and other marketing components to improve your business. To receive this gift, it will be necessary to contact Heshie and give her your contact information by Friday, Sept. 18 to make the registration cut off. THIS BOOKCAMP IS WORTH $3,497.00! |
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John Meluso
1. Preview eBook of Becoming Your Greatest! The Secrets Await Discovery
2. Free Preview copy eBook, of eyeTalk, Mark Victor Hansen, CSP, CPAE
In the tradition of the Da Vinci Code, The Secret and The Greatest Salesman in the World, I offer you the amazing story of a mysterious stranger’s gift. I have discovered that not only were Og Mandino's Ten Sacred Scrolls real, and their actual meaning, which had been lost after numerous translations from the ancient mother tongue, was divinely revealed to me. Learn Impeccible Language at a new level.
NY Times Best Selling Author, "Chicken Soup for the Soul" says,
"eyeTalk, is captivatingly compelling, irresistibly attracting and a brilliantly original way to communicate. I love this novel technique, its originator and most importantly, its results." Get your preview copy now! |
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Dr. Joe Vitale & Dr. Len
A Dinner with the Divine, an $85 value, provided by Dr. Vitale and Dr. Len
If he can heal mentally ill criminals with this remarkable little-known method, what could YOU do with it? This is an evening with Dr. Len and Dr. Vitale teaching a Hawaiian method of clearing yourself to heal the world. People paid $85 and traveled from all over the country to experience this rare evening in Austin, Texas.
Note: You won't be able to hear the audience ask questions, but you'll be able to hear Dr. Len and Dr. Vitale. It's a magical experience. |
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Werner Berger
1. Webinar: Communication Effectiveness: Friday, Oct. 16, 2009, 9:00 EDT
2. Webinar: Capitalizing on People Differences: Monday, Oct. 19, 2009, 9:00 EDT
Communication Effectiveness: Friday, Oct. 16, 2009, 9:00 EDT
Ah, the Art of Communication. Communication is the most important tool in our influence and relationship-building arsenal, and few of us have had any formal training in it. Join Werner Berger, corporate consultant, executive movie producer and the oldest Westerner to have climbed Mt. Everest, in discovering how to use the four elements of communication to enhance your communication effectiveness, and your wealth.
Capitalizing on People Differences: Monday, Oct. 19, 2009, 9:00 EDT
Have you ever wondered why you can get along with some people and find it almost impossible with others? When that happens, we often say, “The chemistry is wrong.” No, no, no, it has nothing to do with chemistry. Hear what is really going on and how you can use this information to enhance your relationships, your influence and your wealth.
Werner Berger is founder and president of Strategic Results International, a consulting firm dedicated to transforming corporations into opportunities of unprecedented fulfillment and success. Berger's unique perspective allows his participants to see the larger picture of what it means to stand at the foothill and to propel themselves to the top |
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Ron Wingard
$100 Off wingWEB solutions© Professional Services
This bestseller campaign was created using the website design, programming and hosting services of wingWEB solutions.
Whether you’re looking to increase profits, provide support or sell products, at wingWEB, we create websites that will prosper long-term. Plus, we’re local which means we care about our community and its business professionals. |
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