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| Are Your Ready For The Hypersensitive Customer |
Managing for Exceptional Customer Service: Are You and Your Staff Prepared for Today’s Hypersensitive Customer?
This highly-interactive program will focus on giving managers, business owners and company leaders the tools they need to generate long-term business relationships. Not only will you learn how to get fantastic results with difficult customers, but you’ll learn how to deal with any challenging service situation.
Brainstorm with other business owners and managers to learn what works in today’s business environment. Gain proven do-this-now tips for keeping every customer and attracting new ones. |
| Friday, March 26, 2010 |
| 9 am - 12 pm |
Full Day Event Hosted by:
The American Cancer Society |
| 20450 Civic Center Dr Southfield, MI 48076 |
| Who should come? |
Managers, business owners, and any company leader who wants to generate long-term business relationships who strive to deliver exception service and grow highly skilled talents to escalate their effectiveness. Courses like these generally run $900 or more!
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| Register today, Seating is limited! |
Full Day Training $57
(credit cards accepted) |
To register email: Marilyn Suttle to inquire if a spot is available for the date you are requesting.
You will be contacted with a confirmation email and payment options. or Reserve your spot by registering at our store using the link below:
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| (invoiced by Suttle Enterprises) |
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| Make Customers Vocal Advocates |
| How is it that some businesses prove able to not only satisfy their difficult customer, but turn them into one of their most loyal fans? Brainstorm with other leaders and gain new ideas to attract positive customer attention. Limited to six people. |
| Wednesday, April 7, 2010 |
| 8 am - 10 am |
| The Townsend, Rugby Grill |
| 100 Townsend Street, Birmingham, M 48009 |
| Who should come? |
Entrepreneurs who want to take their businesses to the next level Managers who want to bring exquisite customer service their department.
Join Marilyn Suttle and Lori Vest to brainstorm and fine tune best practices to recession proof your business. Space is limited to six.
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Register today, Seating is limited!
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Roundtable Forum $57
(credit cards accepted, breakfast included) |
To register email: Marilyn Suttle to inquire if a spot is available for the date you are requesting.
You will be contacted with a confirmation email and payment options. or Reserve your spot by registering at our store using the link below: |
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| (invoiced by Suttle Enterprises) |
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